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ACCESSIBLE INFORMATION
CAJUNDOME meets or exceeds all public facility structural and service requirements as set forth in the Americans with Disabilities Act (ADA)

  • Seating for fans using wheelchairs or with limited mobility is available for all events.
  • Accessible parking spaces will be available on a first-come, first-serve basis. The spaces are available for vehicles displaying state-issued (any state) disability placards or license plates.
  • All public restrooms are wheelchair accessible.
  • Facility Services is the designated contact department for all issues regarding accessibility of the facility. Facility Services may be reached at (337) 265-2211.

ADDRESS AND PHONE NUMBER
CAJUNDOME
444 Cajundome Blvd.
Lafayette, LA 70506
Main Phone Number: 337-265-2100

ATM LOCATIONS
There are two automated teller machines (ATMs) for your convenience, located in the CAJUNDOME.

  • In the Main Lobby
  • On the Upper Concourse between the stairs


ALCOHOL BEVERAGE POLICY
No alcohol may be brought into the CAJUNDOME. Alcoholic beverages may be purchased inside the arena. All persons must be age 21 or older and provide legal identification to purchase alcoholic beverages. Management has the right to refuse service at any time. Alcohol sales can be terminated at any time at the discretion of CAJUNDOME management.

BOX OFFICE

Please visit our Box Office page for more information.

CAMERAS, VIDEO CAMERAS, AUDIO RECORDERS
Professional cameras are prohibited at all events in the CAJUNDOME unless accompanied by an appropriate media credential. Cameras containing lenses (not to exceed 4 inches in length) with no flashes may be allowed for some events. Video cameras and audio recorders are prohibited in the CAJUNDOME unless specifically approved. Please check in advance by calling 337-265-2100.

CHILDREN-TICKETS
Children under 1 year of age, generally do not need a ticket, provided the child sits in an adult's lap. However, some events will require children of all ages to have a ticket for entry. Please check in advance by calling 337-265-2100.

CHILDREN-LOST

Lost children/parents should find the nearest CAJUNDOME Staff Member to notify arena security. Arena security will arrange search procedures.

CONCESSIONS
There are numerous concession stands throughout the arena. Types of food include: Pizza, Nacho, Blue Bell Ice Cream, BBQ Burgers, Hot Dogs, Savoies Cajun Sausage and other traditional arena items.

  • Main Lobby- Across from Sections 116 - 120
  • Upper Concourse East side- Across from Sections 209 - 214
  • Upper Concourse West side- Across from Sections 222 - 227
  • Bars- Across from Sections 119, 208, 227


We also have specialty Vendors that are available for most events including WOW Wingery, Fresh Roasted Peanuts, Roy's Lemonade, Maui Wowi Frozen Smoothie's, Great American Cookie Company, Snowballs, Bavarian Nuts.

  • Main Lobby- Across from Sections 117 - 119
  • Upper Concourse East side- Across from Sections 209 - 214
  • Upper Concourse West side- Across from Sections 222 - 227

DIRECTIONS
CAJUNDOME is conveniently located in Lafayette, La between Houston, TX and New Orleans, LA on 1-10. This arena is 2.5 miles off of the interstate. Please visit our Directions/Parking page for detailed instructions and maps of the area.


DOORS OPEN

Doors generally open 60 minutes prior to the event unless otherwise specifically noted. Please check in advance by calling 337-265-2100.

DROP-OFF/PICK-UP AREAS
CAJUNDOME offers a drop-off and pick-up area at Gate 12 on Reinhardt Drive/Souvenir Gate next to the Convention Center. Limousines, buses and cars will be allowed to drop-off and pick-up in this area. For a map of the CAJUNDOME Lots, please visit our Directions/Parking page.

DVD ORDERS
Jr/Sr Beta Conventions, Lafayette Parish High School Graduations and University of Louisiana at Lafayette Graduations may be filmed and offered on DVD for attendee purchase. Please see the order forms below to place your order.
Sr. Beta 2014
Jr. Beta 2014

University of Louisiana at Lafayette Graduation Spring 2014
Lafayette Parish High School Graduation 2014


ELEVATORS
The elevators are available to our wheelchair, limited mobility and Suite Patrons. They are located on the East and West side of the arena and are accessible on the Main Concourse as well as the Upper Concourse.  The South side elevator is only accessible from the Upper Concourse.

EMPLOYMENT
CAJUNDOME, Convention Center and Artisan Creative Catering are equal opportunity employers committed to developing a culturally diverse workforce. Please visit our Employment page for a listing of open positions.

EMERGENCIES AND EVACUATIONS
The CAJUNDOME is committed to providing the highest standard of safety for our visitors and employees. Emergency response procedures have been developed to address an emergency or crisis that might arise at the CAJUNDOME or surrounding areas that might affect the arena operation.

ESCALATORS
Escalators are available to provide easy access to all levels. Escalators are located on the far left and far right of the Main Lobby and go all the way to the Upper Concourse.

FIRST AID
Certified EMS services are available at all arena events. The First Aid Room is located in the South Lobby on the Main Concourse. A person needing the services of EMS should alert any CAJUNDOME staff member for assistance.


FRAUD
Contact the Louisiana Legislative Auditor (LLA) Hotline if you suspect the misappropriation (theft), fraud, waste or abuse of public funds by anyone. Information provided to the LLA Hotline may result in an investigation, audit or other review. When providing information to the LLA Hotline, please include the sufficient detail (describing who, what, where, when, why and how) to allow us to fully evaluate your information. Although we will consider anonymous information, providing us with your name and telephone number will allow us to contact you with any additional questions that we have. Your name and telephone number, as well as the status of complaints, are confidential. LLA Hotline - Phone: 1-844-50FRAUD, Fax: 1-844-40FRAUD, Online: ReportFraud.la or US Mail: P.O. Box 94397 Baton Rouge, LA 70804

GUEST CONDUCT

The CAJUNDOME is committed to providing an enjoyable family atmosphere. Guests using foul language or appearing intoxicated will be ejected from the arena. Guests wearing obscene or indecent clothing will be denied entry. Shirts must be worn at all times. Noisemakers of any type are prohibited. Please contact CAJUNDOME Security if you need assistance.


GUEST SERVICES

Should any issues/concerns arise during your visit to our facility, please feel free to flag down the nearest CAJUNDOME Staff member for assistance. 

**NEW** CAJUNDOME is proud to offer a text messaging system that allows patrons to submit issues/concerns via text message. If a patron inside the facility wants to report an issue/concern during an event, please text ASSIST to 74455. Building personnel will monitor messages received and respond accordingly. This service varies on an event-by event basis.

Questions or need further HELP in regards to this text program? Call 337-265-2100. Participation in our service is free of charge but standard carrier text messaging & data charges will apply. Text STOP to 74455 to be removed from any list and end subscription to the service.


GROUP SALES
For family shows, sporting events and select concerts, group discounts may be available for groups of 15 or more people. For more information about group sales, please visit our Group Sales page.

HOTELS
There are several hotels located in the Lafayette area that provide easy access to the CAJUNDOME. More information can be found by calling the Lafayette Conventions and Visitors' Center at 337-232-3737 or visit their website at www.lafayettetravel.com.

LOST AND FOUND
If you lose an item during an event, please contact CAJUNDOME Facility Services for assistance. Found items can be turned in to any CAJUNDOME Employee. For assistance on non-event days, please contact the CAJUNDOME at 337-265-2100.

OUTSIDE VENDING
The selling or sampling of merchandise, food, beverages, tickets or other items on the property without written CAJUNDOME authorization is strictly prohibited.

PARKING
Parking for the CAJUNDOME is available in the CAJUNDOME Parking lots as well as across the street at The University of Louisiana at Lafayette’s Cajun Field. A tunnel under CAJUNDOME Boulevard  permits easy crossing to the CAJUNDOME. Please see the Directions/Parking page for more information.

PRIVATE EVENTS
The CAJUNDOME & Convention Center is available for private events. Please call Sharlene Chiasson at 337-265-2320 or email schiasson@cajundome.com for information regarding rental arrangements. You may also visit our Venue Rental Pages: CAJUNDOME or Convention Center.

PROHIBITED ITEMS

For safety reasons, patrons may be refused entry if they are in possession of prohibited items including, but not limited to: alcoholic beverages, illegal drugs, food, drinks, glass/plastic/metal containers, video recorders, audio recorders, fireworks, laser pointers, backpacks, coolers, knives, weapons of any type, baby seats, strollers or carriers, unauthorized noise makers, glitter, confetti, streamers, helium balloons, basketballs, hockey sticks , beach balls, parcels or packages, inflatables, or large bags of any kind.

RE-ENTRY
If you leave the arena, you may not re-enter unless you have an unused ticket.

RESTROOMS
Restrooms are located throughout CAJUNDOME for your convenience. All restrooms meet or exceed ADA specifications.

SEARCHES
In the interest of guest and staff safety, a search process may be required for some events in order to prevent guests from bringing into the arena unauthorized and prohibited items. Guests who refuse to submit to either visual or pat down searches shall be refused entry. Security officers will conduct these searches.

SEATING CAPACITY
Our arena has an adjustable capacity between 4,500 – 13,000.

SIGN INTERPRETERS
CAJUNDOME can provide sign language interpretation for guests with hearing disabilities. Requests for this service must be received 15 days prior to the event and be approved by the performer. For details, please call Facility Services at 337-265-2211or visit our ADA page.

SMOKING POLICY
Smoking is prohibited inside of the CAJUNDOME. A designated smoking area outside the arena is accessible on the Main Concourse East side or on the Upper Concourse East and West ramps.

SPONSORSHIP OPPORTUNITIES

Individuals and corporations can become a part of our BIG family. A select group of companies have the opportunity to harness the power of the CAJUNDOME to impact their marketing. Opportunities include: arena signage, outdoor marquee advertising, promotional programs, tickets, hospitality, and much more. Sponsorships are developed to reach each company’s unique needs. Please send direct inquiries to Adrienne Bourque, Marketing Sales Director, e-mail abourque@cajundome.com or visit our Partnership Opportunities page.

SUITES
The 22 Traditional Suites are ideal for companies and individuals who wish to provide the best in sports and entertainment hospitality to their clients and employees. For more information regarding the purchase or event rental of a suite, please visit our Per Event Suite Lease or Annual Suite Lease pages.

TICKETS
Tickets may be purchased at the CAJUNDOME Box Office, through the CAJUNDOME web site, Ticketmaster Website or by calling 1-800-745-3000.

TRADE SHOW VENDORS
If you are a trade show vendor and are looking to place your order for Electrical Service, Telephone/Internet Service, Equipment and/or RV Parking, click here for the order form. Once complete mail to: 444 CAJUNDOME Blvd, Lafayette, LA 70506 or fax to: 337-265-2265. Any questions should be directed to the Service Desk at 337-265-2208.

WATER FOUNTAINS

For your convenience, water fountains are located on all concourse levels throughout the arena.

WHEELCHAIRS
Wheelchair escorts are provided through Facility Services. Please ask any CAJUNDOME Employee for assistance. To arrange services in advance please call Facility Services at 337-265-2211. Please visit our ADA page for more information.

WILL CALL
Guests can pick up Will Call tickets at any time during Box Office hours. Photo identification is required to pick up tickets. Please visit our Box Office page for additional information.