COVID-19 Updates

Event Updates: (Updated November 16, 2020) 

Please know that your safety is our #1 priority! We are partnering with Ticketmaster to address all fan questions regarding the cancellation and rescheduling of live events at the CAJUNDOME & Convention Center.

Ticketmaster has created a Help Center to provide fans guidance about what to do in the case that an event is cancelled or being rescheduled: http://bit.ly/2WqJw98. You can also see a full list of event updates here: https://www.ticketmaster.com/discover/eventupdates. Be sure to check back regularly or contact Ticketmaster Help Center at 1-800-653-8000 for additional information. For Ragin' Cajuns ticketing questions, visit ragincajuns.com.

The CAJUNDOME Box Office has resumed its regular hours of operation, Monday through Friday, 10 AM to 4PM. Any patrons that need to exchange or refund tickets previously bought at the Box Office, may do so at the Box Office or by calling the Box Office Manager at 337-265-2113 and leaving a clear message with their name, phone number and the event name.  

For guests that purchased their tickets through Ticketmaster for cancelled events:
Refunds on cancelled events will be processed automatically by Ticketmaster. Please allow up to 30 days for the refund to appear on your statement after the cancellation announcement is made.

For guests that purchased tickets directly at the CAJUNDOME Box Office for cancelled events:
Stop by the CAJUNDOME Box Office Monday through Friday, 10AM-4PM, or call the CAJUNDOME Box Office Manager at 337-265-2113. The CAJUNDOME is operating with limited staff due to the pandemic, so please leave a clear message with your name, phone number and the event name and expect to hear back from the Manager within 7 days with refund information. We appreciate your patience during this time. 

We will also continue to make updates on any changes here on the CAJUNDOME & Convention Center's website, social media accounts and with the help of our media partners. Thank you to everyone who has supported us in the past and we look forward to creating many more wonderful memories in the future.

Thank you and stay safe,
CAJUNDOME & Convention Center Team

Cirque Du Soleil OVO

CIRQUE DU SOLEIL OVO has cancelled all CAJUNDOME performances due to the COVID-19 pandemic. Patrons who purchased tickets directly at the CAJUNDOME Box Office can exchange their tickets for a refund at the Box Office (Monday-Friday 10AM-4PM) or by calling the Box Office Manager at 337-265-2113 and leaving a clear message with their name, phone number and event name. Those who purchased tickets online can expect a refund on their card of purchase within 30 days. 

Louisiana Comic Con

Louisiana Comic Con 2020 has canceled due to abundance of caution over COVID-19. Patrons who purchased tickets directly at the CAJUNDOME Box Office can exchange their tickets for a refund at the Box Office (Monday-Friday 10AM-4PM) or by calling the Box Office Manager at 337-265-2113 and leaving a clear message with their name, phone number and event name. Those who purchased tickets online can expect a refund on their card of purchase within 30 days. 

Toughest Monster Truck Tour

The Toughest Monster Truck Tour originally set for March 20-21,and rescheduled to September 25-26, has been rescheduled to March 19-20, 2021. Previously purchased tickets are valid for the new dates or see below for refund information. 

REFUND INFORMATION

The refund period for Toughest Monster Truck Tour has closed. Tickets can be exchanged for the alternate night by stopping by the Box Office (Monday-Friday, 10AM-4PM) or by calling the CAJUNDOME Box Office Manager at 337-265-2113. The CAJUNDOME is operating with limited staff and hours due to the pandemic, so please leave a clear message with your name, phone number and the event name and expect to hear back from the Manager within 7 days with exchange information. We appreciate your patience during this time.  

 

Luke Bryan

The Luke Bryan: Proud to Be Right Here Tour originally scheduled for October 2 has been cancelled. 

REFUND INFORMATION

For guests that purchased their tickets through Ticketmaster:
Refunds will automatically be processed for patrons who purchased their tickets directly on Ticketmaster.com. Refunds will be processed within 30 days of cancellation announcement date. 

For guests that purchased tickets directly at the CAJUNDOME Box Office:
Patrons who purchased tickets directly at the CAJUNDOME Box Office can exchange their tickets for a refund at the Box Office (Monday-Friday 10AM-4PM) or call the CAJUNDOME Box Office Manager at 337-265-2113. The CAJUNDOME is operating with limited staff and hours due to the pandemic, so please leave a clear message with your name, phone number and the event name and expect to hear back from the Manager within 7 days with refund information. We appreciate your patience during this time. 

KISS

Please be advised that the CAJUNDOME concert date for the KISS "End of the Road" World Tour has been rescheduled to Wednesday, October 6, 2021

 

Previously purchased tickets will be honored on the new date.

 

REFUND INFORMATION

The KISS refund request period has ended. Should a new rescheduled date announcement occur, a new 30-day refund request window will open. 

Kane Brown

The Kane Brown Worldwide Beautiful Tour with special guest Russell Dickerson originally scheduled for April 25th has been rescheduled to Saturday, May 1, 2021, at the CAJUNDOME.

All previously purchased tickets will be honored on the new date. 

No ticket refunds are available at this time. Should a new rescheduled date announcement occur, a new 30-day refund request window will open. 

 

Lauren Daigle

Update 11/16/2020: Lauren Daigle’s show originally scheduled for July 18, 2020, has been rescheduled to October 14, 2021. All tickets purchased for the originally scheduled date or previously rescheduled dates are still valid. For additional information about this rescheduled event, click here [https://rescheduled.aegpresents.com/]