• Ticket prices will increase day of show.
• Children under the age of 2 years old are free.
• 2 years old and above need a ticket.
• *Facility fee & sales tax included in the above stated ticket prices. Additional Fees will be applied when purchasing online through Ticketmaster.
• Tickets for the March event will be honored at the March 2021 event for the same night (Friday tickets for Friday, Saturday tickets for Saturday although this can be changed by bringing your tickets to the box office).
• Pit Passes for the March event will also be honored at the March 2021 event.

REFUND INFORMATION

For guests that purchased their tickets through Ticketmaster:
Patrons who purchased their tickets directly on Ticketmaster.com will be refunded automatically. Please allow up to 30 days for the refund to be reflected on your statement.  

For guests that purchased tickets directly at the CAJUNDOME Box Office:
Stop by the CAJUNDOME Box Office, Monday through Friday, 10AM - 4PM to exchange your tickets for a refund. Fans can also call the CAJUNDOME Box Office Manager at 337-265-2113. The CAJUNDOME is operating with limited staff and hours due to the pandemic, so please leave a clear message with your name, phone number and the event name and expect to hear back from the Manager within 7 days with refund information. We appreciate your patience during this time. 

NEW CLEAR BAG POLICY FOR CAJUNDOME & CONVENTION CENTER EVENTS

The policy, which is part of a growing trend at venues across the country, will start March 1, 2020. The Jason Aldean concert will be the first major event in which this new policy will in effect. 

Each ticket holder, including children, may carry one approved clear bag, such as a one-gallon storage bag, plus a small purse.

The following bags will be permitted inside the CAJUNDOME & Convention Center and are subject to search.

• Clear plastic bag that does not exceed 12” by 6” by 12”.
• Clutch or small purse, with or without a strap, that does not exceed 6.5” by 4.5”.
• Equipment bag for necessary medical items.
• Diaper bag for age-appropriate children accompanied by an adult.

Prohibited bags include, but are not limited to: large purses, duffle bags, coolers, briefcases, backpacks, fanny packs, mesh bags, or any bag larger than the permissible size 12" x 12" x 6". Tinted or printed-pattern plastic bags are not clear, so they will not be permitted.

(NOTE: This policy is subject to change depending on event/tour management. Please refer to the specific event page for more information or call 337-265-2100 for more info.)